Booking information - luxury holiday in the Ötztal Alps TOP Hotel Hochgurgl

Booking information

All you need to know about your luxury holiday in the Ötztal Alps

Essential information regarding your booking and holiday at 5-star superior TOP Hotel Hochgurgl can be found here. We are always available to assist with your enquiries.

A 30% deposit of the total booking price is requested to confirm your booking. Although your wishes are taken into consideration, we regret that specific rooms or floors cannot be guaranteed. We recommend taking advantage of our flexible booking options for a stress-free journey.
Rooms are available from 3pm on your arrival day, we request check-out by 12 noon on your departure day. Late check-outs on request subject to availability.

All rates are per person per day including gourmet half board, excluding local tax €3 per person per day. Reduction for bed and breakfast only: €40 per person per day

Single occupancy supplement
Double room for single occupancy: €89 per day
Apartment or suite for single occupancy: €110 per day

Up to 2 years in parents’ room: €25 per child per day including breakfast
Up to 12 years extra bed in parents’ room: €60 – €95 per child per day including breakfast
Up to 12 years in parents’ room: 25% reduction less €40 per child per day including breakfast

Our children’s playroom is designed especially for their enjoyment. We are delighted to assist with bookings for children’s ski courses at the Skischule Hochgurgl.

Pets are permitted on request: €45 per day excluding food / final cleaning fee €140. Pets are not allowed in the restaurant, lounge, Mountain Spa and pool areas.
Garage use: €16 per day per vehicle

Cancellations are only accepted in writing. Bookings cancelled 3 months or more prior to arrival are not subject to a fee. Cancellation fees are as follows:

  • Between 3 months and 1 month prior to arrival day 40% of the total booking price
  • 1 month to 1 week prior to arrival day 70% of the total booking price
  • Within 1 week prior to arrival day 90% of the total booking price (see the Austrian General Terms & Conditions for the Hotel Industry 2006 – AGBH)
  • No refunds will be given in case of late arrival or early departure

We recommend the purchase of suitable travel cancellation insurance.

Payments may be made in cash, bank transfer (deposits only), Visa, MasterCard, Diners or Amex.

Sparkasse Imst
IBAN: AT 76 2050 2000 0220 1069, BIC: SPIMAT21

Our highest priority for our guests is the enjoyment of peace and quiet. We therefore request that you set your mobile to silent mode.

Our young Spa guests have unlimited access to the indoor swimming pool. Only guests aged 16 or over may enter the sauna area. As the sauna zone is a textile-free area, we request that you do not wear swimwear.

Spa appointments
We are happy to take into account your preferred times and dates when scheduling your treatments, however we do strongly recommend booking prior to arrival to ensure your preferences.

If you are unable to attend an appointment, please advise 24 hours in advance. We would ask for your understanding that any uncancelled appointments or same-day cancellations will automatically be added to your hotel bill.